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The most important thing is that you try to get your BEST final sound without compression and a gentle equalization. If you need the masters for your distributor (Beatport, iTunes, etc) with 24/16 bits at 44/48hz it's just perfect for us. But the mandatory thing is the volume: ALWAYS render/export your unmaster at -6db.
Before paying your selected package, you will have the option of "priority delivery" in around 6hs with a max. time of 24hs. That's our guarantee. If you are not in a hurry normally, you will get your files in 2-3 weekly days. During the weekend, if you are in an emergency or you just want to play some of your tracks in a gig, you can order the 24hs "priority delivery" and you will get it on time. Yes, we work also during the weekends for artists in an hurry, like you. 😉
If you are not happy with the results, we will keep adjusting and pulling extra masters of the same tracks with unlimited changes. Yes, you read it right: unlimited changes, until you are happy with your masters. That's our guarantee.
You can send the download link with your masters to your friends/partners/distributors/etc. without any limit of bandwidth or time. After your request, we will delete it from our servers.
Yes. If you don't have a PayPal account or you just want to save the PayPal fee, contact us and we will find a solution with our European bank account.